New Delhi: A whopping 52% urban Indians trust their Government, highest across all countries covered in the survey, according to Ipsos Global Trust Worthiness Monitor 2022.
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The trust in Indian government is more than double of the global average of 22%. The closest country is sweden where the government enjoys trust of its 29% people.
How does the govt stack up on trust parameters?
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According to the survey, the govt has received high trust scores across all attributes among urban Indian citizens:
Attribute
Agree
Disagree
1
The govt is good at what it does
66%
12%
2
The govt does what it does with the best of its intentions
63%
15%
3
The govt is well led
65%
12%
4
The govt behaves responsibly
67%
12%
5
The govt is open and transparent about what it does
63%
15%
6
The govt is reliable & keeps its promises
64%
13%
7
The govt shares my values
63%
12%
8
The govt could take advantage of me if it could
67%
11%
9
The govt is environmentally sustainable
65%
12%
Additionally, urban Indians displaying elevated levels of trust across all the 11 institutions and organisations covered in the survey and distrust levels being lower. For global citizens, there was trust deficit observed for certain sectors, particularly, govt, social media companies, oil and gas, while views were polarised for financial services, banking, and energy, among others.
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Interestingly, technology companies (57%), energy (57%) and banking organisations (57%) were most trusted organizations among urban Indians.
Institutions/ Organisations
India
Trustworthy
India
Untrustworthy
Global avg.
Trustworthy
Global avg.
Untrustworthy
1
Technology Cos
57%
16%
33%
22%
2
Energy
57%
17%
28%
29%
3
Banking
57%
15%
29%
30%
4
Retail
55%
16%
31%
19%
5
Financial Services
54%
16%
28%
30%
6
Pharmaceuticals
53%
18%
34%
27%
7
Consumer Packaged Goods
52%
18%
28%
23%
8
Govt
52%
23%
22%
45%
9
Oil & Gas
52%
16%
23%
37%
10
Food and Drink
51%
16%
33%
22%
11
Social Media Companies
46%
21%
22%
38%
“Netizens trust technology companies most, followed by organizations and institutions in energy, banking, retail, financial services, pharmaceuticals, consumer packaged goods, govt, oil and gas. Most of these organizations work within a regulated market framework with conformance to laws and guidelines. Institutions are built on a bed rock of values, ethics, and culture, which build their ethos,” says Amit Adarkar, CEO, Ipsos India.