redRail by redBus rolls out free 'live train tracking' on WhatsApp to offer real-time train updates for travellers

Post the successful launch of redRail, a standalone lite-app for rail ticketing, redBus, the world's largest online bus ticketing platform, announces the launch of a one-of-a-kind free service on WhatsApp, which provides up-to-the-minute information on location and arrival of all intercity passenger trains in the country. Travelers can reach +91 9538039911 on WhatsApp and key in their train number to know the exact location, running status and time of arrival of their train before embarking on their journey, or even know the status of a previous day’s train, in addition to knowing the  ticket confirmation status by keying in the  PNR number. This facility enables a hassle-free experience, void of anxieties associated with waiting or scouting for updates on the train. In addition, travelers can also use the feature to track their live location on the go during the course of their journey and share it with their loved ones.  

The facility requires no additional installation/memory/application, apart from WhatsApp, further allowing travelers to save their mobile data and battery, while trying to know the coordinates of the train. This new feature and facility is live, with redBus being the first enterprise to launch LTS (Live Train Status) directly on WhatsApp. 

The Indian Railways is poised to become the third-largest in the world, in the next five years and has been transporting over 22 million passengers every day in the pre-pandemic period. The passenger traffic in the railway sector, which had witnessed a drop in the fiscal year 2021 owing to the pandemic, is fast picking up with a spurt in travel being witnessed in the recent months. redBus aims to make passenger experience stress-free, while also limiting contact points for people, in the wake of Covid, enhancing safety standards.